WINNIPEG, Feb. 4, 2020 /PRNewswire/ - 24-7 Intouch announced today that it has acquired Knoah Solutions, a Global BPO and Contact Center provider. 24-7 Intouch and Knoah Solutions are leaders in ...The average hourly pay for 24-7 Intouch in Jamaica is JA$276.10 in 2023. Visit Payscale to research 24-7 Intouch hourly pay by city, experience, skill, employer and more. What candidates say about the interview process at 24-7 Intouch. Smooth and easy process. Shared on 4 August 2022 - Customer Service Representative - Remote. Two stages. The first one is the in office grammar/typing testing and initial paperwork (contact methods, personal information, references). The second stage is after a call back.247.ai was the first global Call Center to set up its operations in Guatemala. Our center provides English and Spanish support to global companies. At 247.ai, we believe in delivering “Value All-In.” Our philosophy is that success should be about client outcomes, not licenses or professional se Unique and overall good. Associate (Former Employee) - Clearwater, FL - April 18, 2022. 24-7 Intouch has a great culture and the people truly make the experience memorable. It is a call center so sometimes it’s hard to feel like my work makes a true difference but the pros definitely outweigh the cons.Get all the Christ-centered teaching from Dr. Stanley that you’ve come to know and love, right in the palm of your hand. Tune in anytime to listen to Charles Stanley Radio, which broadcasts Dr. Stanley’s sermons 24 hours a day, seven days a week. Access it via your web browser, through the In Touch Ministries App, or with your Amazon Alexa ...Shanmugam Nagarajan. Headquarters. San Jose, California. Number of employees. 15,000 [1] Website. www .247 .ai. [24]7.ai (full company name [24]7.ai, Inc.) is a customer service software and services company based in California that uses artificial intelligence and machine learning to provide targeted customer service.63% of 24-7 Intouch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 24-7 Intouch 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.24-7 Intouch. 17 Jan, 2023, 07:00 ET. WINNIPEG, Manitoba, 17 de enero de 2023 /PRNewswire/ -- 24-7 Intouch, líder global en soluciones tecnológicas y de centros de contacto, anunció hoy que ...Welcome to the 24-7 Intouch Philippines Facebook Community! See job postings, events, pictures and... Phase II, 3/F Corporate Tower, U.P. Town Center Katipunan Ave., Diliman, Quezon City, PhilippinesIntouchCX (formerly known as 24-7 Intouch) is a contact center outsourcing company. It offers omnichannel customer care solutions including chat, voice, social, mobile SMS, self-serve, and email, as well as performance enhancing technology, strategic solutions, content and brand moderation, fraud and compliance, and data annotation services.183 reviews from 24-7 Intouch employees about 24-7 Intouch culture, salaries, benefits, work-life balance, management, job security, and more. Working at 24-7 Intouch in Las Vegas, NV: 183 Reviews | Indeed.com 24-7 Intouch announced today it is changing its corporate name to IntouchCX to better align with its accelerated growth, new solution offerings, and positioning as a market innovator. The Company has also unveiled a new brand that reflects the company’s roots and equity while encompassing its new ambitions with a more modern and human-centric ...Welcome to Innovative Contact Solutions: Powered by Intouch! 24-7 Intouch is a global contact... 15 Avenida 5-00, Zona 13, Edificio World Technology Center, Torre Norte, 1er Nivel.,...We would like to show you a description here but the site won’t allow us. Charles F. Stanley was the founder of In Touch Ministries, and a New York Times best-selling author. Welcome to the 24-7 Intouch family, Knoah Solutions! The acquisition of Knoah will continue to expand our global presence, introducing 24-7 Intouch to the Indian market, as well as expanding our Latin American footprint with 900 seats in Honduras, and a second campus in Guatemala. 24-7 Intouch will service over 30 languages from 22 sites in 9 ...Seasonal Contract. Customer Service Representative (Former Employee) - Virtual - 9 May 2023. It was a fun experience working with 24/7 InTouch during the pandemic. The work was in the middle between being hard and easy. The training was highly detailed and beneficial.We’re redefining CX, not only through our technology but through our people. Our culture fosters empowerment, growth, and community. We’re focused on hiring the best people for every position from frontline agents and managers to our HR, sales, and IT staff. In Touch Community Services is a leading provider of Mental Health Services in the Philippines. Established in 1980, it is a volunteer-driven organization dedicated to promoting mental health and offering care and treatment to persons suffering from mental and emotional distress. The average 24-7 Intouch hourly pay ranges from approximately $16 per hour for a Call Center Customer Service Representative to $50 per hour for a CSR-1. 24-7 Intouch employees rate the overall compensation and benefits package 3.1/5 stars.Jan 17, 2023 · WINNIPEG, MB, Jan. 17, 2023 /PRNewswire/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align ... 24-7 Intouch employees working in Clearwater rate their compensation and benefits with 2.4 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 25.5% worse than the company average rating of all 24-7 Intouch employees. Browse 24-7 Intouch salaries in Clearwater to find out how much you could get paid.63% of 24-7 Intouch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 24-7 Intouch 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.The average 24-7 Intouch hourly pay ranges from approximately $16 per hour for a Call Center Customer Service Representative to $50 per hour for a CSR-1. 24-7 Intouch employees rate the overall compensation and benefits package 3.1/5 stars.Work from home during COVID-19 at 24-7 Intouch. What’s it like to work at 24-7 Intouch during COVID-19? Learn about working from home due to COVID-19, and employee approvals of leadership.The average 24-7 Intouch salary ranges from approximately $19,193 per year for Inbound Customer Service Representative to $44,725 per year for Customer Service Manager. Salary information comes from 787 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.Bringing unique thought leadership and expertise, our leaders are passionate about culture, committed to performance and innovation, and obsessed about the success of our brand partners and people. Our people are our core. We are proud to employ over 25,000 people globally. From front line agents to EVPs, we hire and retain talent who embody ... Official response from 24-7 Intouch. January 4, 2021. Hi there, we believe that success means being able to Learn and Unlearn. We would love to know more about your experience and encourage you to reach out to the local HR Team on how we can improve or help with any unresolved issues you might have: 725-204-4021. Official response from 24-7 Intouch. January 4, 2021. Hi there, we believe that success means being able to Learn and Unlearn. We would love to know more about your experience and encourage you to reach out to the local HR Team on how we can improve or help with any unresolved issues you might have: 725-204-4021.24-7 Intouch pays its employees an average of $13.86 an hour. Hourly pay at 24-7 Intouch ranges from an average of $10.67 to $19.37 an hour. 24-7 Intouch employees with the job title Customer ...The average 24-7 Intouch salary ranges from approximately $19,193 per year for Inbound Customer Service Representative to $89,450 per year for Director of Operations. Salary information comes from 1,010 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. The average 24-7 Intouch salary ranges from approximately $19,193 per year for Inbound Customer Service Representative to $44,725 per year for Customer Service Manager. Salary information comes from 787 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. WINNIPEG, Feb. 4, 2020 /PRNewswire/ - 24-7 Intouch announced today that it has acquired Knoah Solutions, a Global BPO and Contact Center provider. 24-7 Intouch and Knoah Solutions are leaders in ...24-7 Intouch salaries in Las Vegas, NV. Salary estimated from 115 employees, users, and past and present job advertisements on Indeed. Learning and Development Facilitator.Aug 30, 2023 · 24-7 Intouch employees working in Hyderabad rate their compensation and benefits with 2.6 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 17.5% worse than the company average rating of all 24-7 Intouch employees. Browse 24-7 Intouch salaries in Hyderabad to find out how much you could get paid. Feel free to contact us from Monday to Friday from 7:00 AM to 8:00 PM & Saturdays from 8:00 AM to 12:00 PM. Call us at 24112631 or send us a whatsapp 58139210 if you have any questions. We're waiting for you - join our team today!24-7 Intouch, a global leader in contact center and technology solutions, announced that it was changing its corporate name to IntouchCX to better align with its accelerated growth, new solution offerings and positioning as a market innovator. IntouchCX has also unveiled a new brand that reflected the company's roots and equity while ...Get all the Christ-centered teaching from Dr. Stanley that you’ve come to know and love, right in the palm of your hand. Tune in anytime to listen to Charles Stanley Radio, which broadcasts Dr. Stanley’s sermons 24 hours a day, seven days a week. Access it via your web browser, through the In Touch Ministries App, or with your Amazon Alexa ... 24-7 Intouch culture is inherent, which is reflected in the company’s 14 global campuses that are home to their like-minded Fortune 500 partners. As an award-winning leader and disruptor in the contact center industry, 24-7 Intouch delivers innovative, value-driven omni-channel solutions, such as voice, social media management, live chat, email,The average 24-7 Intouch salary ranges from approximately $19,193 per year for Inbound Customer Service Representative to $89,450 per year for Director of Operations. Salary information comes from 1,010 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.The average hourly pay for 24-7 Intouch in Jamaica is JA$276.10 in 2023. Visit Payscale to research 24-7 Intouch hourly pay by city, experience, skill, employer and more. Aug 9, 2023 · The average 24-7 Intouch hourly pay ranges from approximately $16 per hour for a Call Center Customer Service Representative to $50 per hour for a CSR-1. 24-7 Intouch employees rate the overall compensation and benefits package 3.1/5 stars. Welcome to the 24-7 Intouch family, Knoah Solutions! The acquisition of Knoah will continue to expand our global presence, introducing 24-7 Intouch to the Indian market, as well as expanding our Latin American footprint with 900 seats in Honduras, and a second campus in Guatemala. 24-7 Intouch will service over 30 languages from 22 sites in 9 ...Aug 16, 2023 · 24-7 Intouch employees working in Clearwater rate their compensation and benefits with 2.4 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 25.5% worse than the company average rating of all 24-7 Intouch employees. Browse 24-7 Intouch salaries in Clearwater to find out how much you could get paid. We’re redefining CX, not only through our technology but through our people. Our culture fosters empowerment, growth, and community. We’re focused on hiring the best people for every position from frontline agents and managers to our HR, sales, and IT staff.Sermon Notes PDF. Patience - Essential To Experiencing God's Best Patience is a virtue we all respect—that is, until we have to exercise it in our own lives. In this message, Dr. Stanley lays out the truth plainly: Patience is indispensable to our ability to obey God and receive His best for us.Get all the Christ-centered teaching from Dr. Stanley that you’ve come to know and love, right in the palm of your hand. Tune in anytime to listen to Charles Stanley Radio, which broadcasts Dr. Stanley’s sermons 24 hours a day, seven days a week. Access it via your web browser, through the In Touch Ministries App, or with your Amazon Alexa ...24-7 Intouch. International Voice process. Electronics City. ₹135K - ₹405K (Employer est.) Easy Apply. 12d. 24-7 Intouch. Customer Service Executive. Bengaluru.24-7 Intouch announced today it is changing its corporate name to IntouchCX to better align with its accelerated growth, new solution offerings, and positioning as a market innovator. The Company has also unveiled a new brand that reflects the company’s roots and equity while encompassing its new ambitions with a more modern and human-centric ...156.359 seguidores. 7 meses Editado. 24-7 Intouch is now IntouchCX! We might have a new look, but we’re still obsessed with disrupting the industry through #innovation and empowering people to drive positive change. Learn more about #IntouchCX at https://lnkd.in/gx66hvfJ. 416 14 comentarios.A 24-7 Intouch is located at 140 N Stephanie St, Henderson, NV 89074 Q What is the internet address for 24-7 Intouch? A The website (URL) for 24-7 Intouch is: https://www.knoah.com TwentyFour Seven Intouch is on Facebook. Join Facebook to connect with TwentyFour Seven Intouch and others you may know. Facebook gives people the power to share and makes the world more open and... Descubre qué funciona bien en 24-7 Intouch con las personas que mejor la conocen. Entérate primero de empleos, salarios, ubicaciones de las mejores oficinas e información del CEO. Compara el salario de puestos populares y lee sobre el equilibrio entre el trabajo y la vida personal de los empleados.I am happy working in 24-7 intouch for a year. I was able to be one of the EOY. The experience was great, same with the opportunities that was given to us. My stats are very consistent, I was able to met our goals everyday. However, due to mandatory RTO, I resigned. Pros. Free lunches for RTO peeps. Cons. Welcome to the 24-7 Intouch family, Knoah Solutions! The acquisition of Knoah will continue to expand our global presence, introducing 24-7 Intouch to the Indian market, as well as expanding our Latin American footprint with 900 seats in Honduras, and a second campus in Guatemala. 24-7 Intouch will service over 30 languages from 22 sites in 9 ...What candidates say about the interview process at 24-7 Intouch. Smooth and easy process. Shared on 4 August 2022 - Customer Service Representative - Remote. Two stages. The first one is the in office grammar/typing testing and initial paperwork (contact methods, personal information, references). The second stage is after a call back.Welcome to Innovative Contact Solutions: Powered by Intouch! 24-7 Intouch is a global contact... 15 Avenida 5-00, Zona 13, Edificio World Technology Center, Torre Norte, 1er Nivel.,...156.359 seguidores. 7 meses Editado. 24-7 Intouch is now IntouchCX! We might have a new look, but we’re still obsessed with disrupting the industry through #innovation and empowering people to drive positive change. Learn more about #IntouchCX at https://lnkd.in/gx66hvfJ. 416 14 comentarios. Welcome to the 24-7 Intouch family, Knoah Solutions! The acquisition of Knoah will continue to expand our global presence, introducing 24-7 Intouch to the Indian market, as well as expanding our Latin American footprint with 900 seats in Honduras, and a second campus in Guatemala. 24-7 Intouch will service over 30 languages from 22 sites in 9 ...24-7 Intouch pays its employees an average of $13.86 an hour. Hourly pay at 24-7 Intouch ranges from an average of $10.67 to $19.37 an hour. 24-7 Intouch employees with the job title Customer ... Welcome to the 24-7 Intouch family, Knoah Solutions! The acquisition of Knoah will continue to expand our global presence, introducing 24-7 Intouch to the Indian market, as well as expanding our Latin American footprint with 900 seats in Honduras, and a second campus in Guatemala. 24-7 Intouch will service over 30 languages from 22 sites in 9 ...Charles Stanley Radio produces an online streaming station where you can listen to the sermons of Dr. Charles Stanley 24 hours a day, seven days a week. Join us any time for great biblical teaching and encouragement. Currently Playing Share This:Jump in and listen anytime to Dr. Stanley’s sermons with this 24/7 streaming radio station. Simply enable the skill and then begin listening by saying, “Alexa, play Charles Stanley Radio.”24-7 Intouch is known for Skill development which is rated at the top and given a rating of 3.0. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at 24-7 Intouch read detailed reviews based on various job profiles, departments and locations in the reviews section.Seasonal Contract. Customer Service Representative (Former Employee) - Virtual - 9 May 2023. It was a fun experience working with 24/7 InTouch during the pandemic. The work was in the middle between being hard and easy. The training was highly detailed and beneficial.Work from home! Competitive salary - $11.25-$18.00/hr (varies depending on program) Industry-leading benefits - Health, Dental, Vision, 401 (k) (If applicable) Working as a Work from Home Customer Service Representative, You Will: Assist all customers through inbound calls, emails, and/or chats.Application. I applied online. I interviewed at 24-7 Intouch (Winnipeg, MB) in Apr 2023. Interview. I had a frustrating interview experience due to a lack of communication, disorganized scheduling, unclear expectations, and unprepared interviewers. The process lacked timely and clear communication, with long gaps between interviews and minimal ...We’re redefining CX, not only through our technology but through our people. Our culture fosters empowerment, growth, and community. We’re focused on hiring the best people for every position from frontline agents and managers to our HR, sales, and IT staff. Competitive salary - $15.00-$17.50/hr (for this work on campus position, varies depending on the client pay scale) Industry-leading benefits - Health, Dental, Vision, 401 (k) Amazing career growth opportunities Working as a Customer Service Representative, You Will: Assist all customers through inbound calls, emails, and/or chats.24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail ...No matter where your program is located, all roads lead to growth. We offer flexible workforce and program solutions tailored to your brand. Whether your program is solely on-campus, at-home, or a blended model, we adapt to drive performance and scalability with a diverse global footprint. Our investment in global recruiting, robust proprietary ... Performance Enablers. IntouchCX’s performance enhancing technology improves the quality, speed, and accuracy our teams and systems can deliver so your customers have the best experience possible. Access real-time performance feedback and mood tracking to reduce attrition, increase engagement, and support employee wellbeing. Learn More.24-7 Intouch. International Voice process. Electronics City. ₹135K - ₹405K (Employer est.) Easy Apply. 12d. 24-7 Intouch. Customer Service Executive. Bengaluru.Charles F. Stanley was the founder of In Touch Ministries, and a New York Times best-selling author. Improve sales performance with proactive, outbound customer engagement with [24]7 Target. Conversation Insights. Equip your contact center team to manage quality, compliance and performance with [24]7 Conversation Insights. Compliance [24]7 is certified under strict regulations to meet the highest standards of compliance Your ultimate source for breaking celebrity news — get the latest on your favorite stars and the glamorous lives they lead! Contact Us. Want to learn more about our solutions, careers, or why we’re so passionate about CX? Great! We love chatting with future client partners, team members, and awesome people.Dec 7, 2021 · About 24-7 Intouch 24-7 Intouch is a global digital customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our ... 24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail ...I am happy working in 24-7 intouch for a year. I was able to be one of the EOY. The experience was great, same with the opportunities that was given to us. My stats are very consistent, I was able to met our goals everyday. However, due to mandatory RTO, I resigned. Pros. Free lunches for RTO peeps. Cons.The average 24-7 Intouch hourly pay ranges from approximately $16 per hour for a Call Center Customer Service Representative to $50 per hour for a CSR-1. 24-7 Intouch employees rate the overall compensation and benefits package 3.1/5 stars.Jan 17, 2023 · WINNIPEG, MB, Jan. 17, 2023 /PRNewswire/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align ... WINNIPEG, MB, Jan. 17, 2023 /PRNewswire/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align ...Work from home! Competitive salary - $11.25-$18.00/hr (varies depending on program) Industry-leading benefits - Health, Dental, Vision, 401 (k) (If applicable) Working as a Work from Home Customer Service Representative, You Will: Assist all customers through inbound calls, emails, and/or chats. 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with its accelerated growth, new solution ...WINNIPEG, Feb. 4, 2020 /PRNewswire/ - 24-7 Intouch announced today that it has acquired Knoah Solutions, a Global BPO and Contact Center provider. 24-7 Intouch and Knoah Solutions are leaders in ...
I am happy working in 24-7 intouch for a year. I was able to be one of the EOY. The experience was great, same with the opportunities that was given to us. My stats are very consistent, I was able to met our goals everyday. However, due to mandatory RTO, I resigned. Pros. Free lunches for RTO peeps. Cons.. Admin header
About 24-7 Intouch Inc. Headquartered in Winnipeg, Manitoba, 24-7 Intouch is a global digital customer care and technology company that provides value-driven, future-forward solutions. For over 20 ...Charles F. Stanley was the founder of In Touch Ministries, and a New York Times best-selling author.24-7 Intouch culture is inherent, which is reflected in the company’s 14 global campuses that are home to their like-minded Fortune 500 partners. As an award-winning leader and disruptor in the contact center industry, 24-7 Intouch delivers innovative, value-driven omni-channel solutions, such as voice, social media management, live chat, email,24-7 Intouch is now IntouchCX! We might have a new look, but we’re still obsessed with disrupting the industry through #innovation and empowering people to drive positive change. Learn more ...I interviewed at 24-7 Intouch (Culiat, Quezon City) in Apr 2017. Interview. It was quick. I had to take their computer skills test. I also was interviewed by HR for my initial interview. And on my final interview, I was interviewed by a team lead from Ops. Interview Questions. My commitment for attendance.We invest in strategically-located geographies to help grow our global brand partners. 24-7 Intouch has over 17 years of experience delivering innovative contact center support for global Fortune 500 companies. We are one of the fastest growing BPO companies in the world, with 13 amazing, employee-centric campuses. We’re obsessed with providing remarkable contact center solutions to the world’s most innovative brands.We would like to show you a description here but the site won’t allow us. Charles Stanley Radio produces an online streaming station where you can listen to the sermons of Dr. Charles Stanley 24 hours a day, seven days a week. Join us any time for great biblical teaching and encouragement. Currently Playing Share This: Work-life balance and flexibility at 24-7 Intouch. Does the management at 24-7 Intouch support professional development? Discover insights about flexibility, leaving during the day and going to appointments. The average 24-7 Intouch hourly pay ranges from approximately $16 per hour for a Call Center Customer Service Representative to $50 per hour for a CSR-1. 24-7 Intouch employees rate the overall compensation and benefits package 3.1/5 stars. A 24-7 Intouch is located at 140 N Stephanie St, Henderson, NV 89074 Q What is the internet address for 24-7 Intouch? A The website (URL) for 24-7 Intouch is: https://www.knoah.com For any immediate or in-the-moment emotional support, call our 24/7 CRISIS LINE. Our professionally trained responders are on standby to assist you. +632 8893 760324-7 Intouch has over 17 years of experience delivering innovative contact center support for global Fortune 500 companies. We are one of the fastest growing BPO companies in the world, with 13 amazing, employee-centric campuses. We’re obsessed with providing remarkable contact center solutions to the world’s most innovative brands. 24-7 Intouch ratings in Winnipeg, MB. Rating is calculated based on 294 reviews and is evolving. 2.92 out of 5 stars. 2.92 2019 3.51 out of 5 stars. 3.51 2020 4.07 ... I was a customer service agent at 24-7 Intouch for almost 3 years. The company went through huge changes when Covid hit but handled them really well. We went from on-site only to working remotely in only a couple of weeks. Management was very clear they wanted to keep us all employed and switched agents to alternate lines of business where needed.Competitive salary - $15.00-$17.50/hr (for this work on campus position, varies depending on the client pay scale) Industry-leading benefits - Health, Dental, Vision, 401 (k) Amazing career growth opportunities Working as a Customer Service Representative, You Will: Assist all customers through inbound calls, emails, and/or chats.24-7 In Touch store or outlet store located in Las Vegas, Nevada - The Boulevard Mall location, address: 3528 South Maryland Parkway, Las Vegas, Nevada - NV 89169. Find information about hours, locations, online information and users ratings and reviews. Save money on 24-7 In Touch and find store or outlet near me. Store is probably closed.I am happy working in 24-7 intouch for a year. I was able to be one of the EOY. The experience was great, same with the opportunities that was given to us. My stats are very consistent, I was able to met our goals everyday. However, due to mandatory RTO, I resigned. Pros. Free lunches for RTO peeps. Cons.Competitive salary - $15.00-$17.50/hr (for this work on campus position, varies depending on the client pay scale) Industry-leading benefits - Health, Dental, Vision, 401 (k) Amazing career growth opportunities Working as a Customer Service Representative, You Will: Assist all customers through inbound calls, emails, and/or chats. .